David Winters

2004 Forest Avenue, Belmont, CA 94002 • 415.730.5523 • david_r_winters@yahoo.com

        Profile

  1. Certified ScrumMaster (CSM) through the Scrum Alliance.
  2. Hands-on advocate for agile development processes.
  3. Experienced project and software management leader for global development teams (US, India, Bulgaria, Vietnam).

 Work Experience

2006-2012

Nextag Inc., San Mateo CA

Director of Engineering

  1. Directed 17 member team responsible for continuously delivering front end and back end features on the largest and most profitable comparison shopping e-commerce web site (http://www.nextag.com/), which receives greater than 2 million visits per day.  Weekly feature delivery cycles were extensively optimized through continuous A/B testing.
  2. Project managed key revenue generating software projects for the company.  Direct experience serving as the ScrumMaster and leading all Scrum meetings and activities.
  3. Responsible for training and mentoring members of the Scrum team including ScrumMasters, product owners, team members, and external team members such as business stakeholders and senior level management.
  4. Owned project tracking and reporting of progress and activity on software development and release.  Setup projects and milestone reporting in Agile tracking systems (Jira GreenHopper and ScrumDo).
  5. Dealt personally with resolving team conflict and gaining consensus to team goals to remain on target.  Mentored and trained team members in the transition to the Scrum framework.
  6. Handled numerous small and large releases on a real-time web schedule while also resolving issues on the live site.
  7. Managed development from inception and initial architecture through launch and post-deployment optimization.
  1. Projects launched include the following:
  1. Deals Platform (http://www.nextag.com/deals/home) -- A platform that aggregated deals from multiple sources (product catalog, affiliate feeds, manually curated deals, etc.) and scored them according to shopper value.  [Tags: Java, JSP, Apache, Lucene, MySQL, Oracle]
  2. News Feed Engine (http://www.nextag.com/stream/feed) -- An engine that tracked both product catalog changes and user events that occurred on the Nextag product shopping site and scored them according to personalized shopper value.    [Tags: Java, Apache, Lucene, MySQL, Oracle]
  3. Personalized Email Alert System (https://www.nextag.com/accounts/radar) -- A platform to facilitate the growth of a direct email audience and to grow a larger direct navigation traffic source.  Email alerts notified millions of users of product, category, and search results changes on the site.    [Tags: Java, JSP, Apache, MySQL, Oracle, SAS, Silverpop]
  4. Recommendation Platform -- A platform to offer alternative products on the site and in personalized email campaigns.  [Tags: Java, Apache, Mahout Taste, MySQL, Oracle]
  5. Search Relevance Optimization -- Iterative optimization of search relevance algorithms to maximize Nextag’s revenue while improving merchants’ sales conversion.  [Tags: Java, Apache, Lucene, Hadoop, MySQL, Oracle]
  6. Pricing Optimization -- Iterative optimization of pricing algorithms to increase product catalog size while improving Nextag’s revenue and merchants’ sales conversion.  [Tags: Java, Apache, Lucene, MySQL, Oracle]
  7. Search Quality Review Process -- Hired the team and developed the methodology and tools for reviewing the quality of search results and prioritizing improvements to the search algorithms.  [Tags: Java, JSP, Apache, Lucene, MySQL, Oracle]

2004 - 2006

Blue Martini Software, San Mateo CA

Director of Engineering

  1. Managed the engineering teams, comprising a staff of 18 people, responsible for Blue Martini's Relationship Marketing, Business Intelligence, and Clienteling enterprise product lines that were used by several top Fortune 500 department store retailers.  [Tags: Java, JSP, WebLogic, WebSphere, Oracle, MS-SQL Server, DB2]
  1. Responsible for release delivery, continuous automated build and unit test system, bug tracking system, version control system, and build tools. This included support of four geographically separated development teams.
  1. Created project plans and tracked project status through Microsoft Project.  Coordinated twice weekly project status meetings with three geographically separated teams.
  2. Took significant ownership of the product requirements process and worked closely with customers and prospects, along with product management and sales, to define and refine product requirements.
  1. Routinely involved in technical support and customer escalations, understanding customer issues, setting expectations, and managing customer issues to resolution.
  2. Frequently involved in sales and implementation cycles, providing technical guidance.
  3. Directly responsible for career development and mentoring of the software engineering staff.

2000 - 2004

Blue Martini Software, San Mateo CA

Senior Technical Lead

  1. Technical lead and architect for Blue Martini's Contact Center product, one of the first web-based call center products with full quick key support. Contact Center allowed CSR's to support B2B and B2C customers by processing orders, quotes, returns and payments, managing accounts and organizations, tracking all customer interactions, and suggesting cross-sell and up-sell product recommendations.  [Tags: Java, JSP, WebLogic, WebSphere, Oracle, MS-SQL Server, DB2]
  2. Provided mentoring to engineers on design, implementation, and enhancement of enterprise applications.
  3. Main contact and owner for all technical issues involving technical support, quality assurance, technical publications, and product management teams.
  4. Architect for Blue Martini's B2B Commerce API. Modules included: Account Management, Lead Generation, Product Catalog, Contract Pricing, Order and Payment Processing, Personalization, Promotional Pricing, Product Configuration, Quoting, and Website framework.
  5. Spent significant time on-site with clients resolving implementation issues.

1997-2000

Silicon Graphics Inc., Mountain View CA

Solutions Architect

  1. Designed, developed, and deployed custom web applications for external clients.  [Tags: Perl, Java, JSP, Apache, Oracle]
  2. Designed and built data warehouses and reporting systems for external clients.  [Tags: Perl, C, Shell Scripts, Oracle, Crystal Reports]
  3. Spent time on site with customers for requirements gathering, training, and deployment.

1995-1997

Silicon Graphics Inc., Mountain View CA

Programmer/Analyst

  1. Designed, developed, and deployed custom web applications, data warehouses, and reporting systems for internal clients.  [Tags: Perl, C, Shell Scripts, Oracle, Sybase]

        Education and Training

The Ohio State University
B.S. in Computer and Information Science from the College of Engineering, Cum Laude

Certified ScrumMaster (CSM) through the Scrum Alliance
Certified ScrumMaster training from Agile Learning Labs

“Real World Agile and Scrum for Teams” training from Agile Transformation Inc.